Regulator, consumer body, government, court, official company document, or ASA ruling where possible.
Source discipline
Simple claims need careful evidence.
This site is built to help people act, not to overstate. Strong claims are tied to source, date, body, company, issue, and outcome.
Claim rules
What gets published.
A fine, complaint trend, or performance rating is not treated as proof that one household bill is wrong.
Pages and datasets carry a last-checked date so old findings can be reviewed instead of repeated blindly.
Traffic light
How to read a finding.
The source directly says the company, issue, date, and outcome.
The source supports concern, but does not decide a household case.
Unsourced allegations, merged events, or claims where the source does not support the wording.
Update cycle
Review the evidence before it goes stale.
Use regulator, consumer body, government, court, or official ruling pages first.
Keep a last-checked date beside source-led pages and data files.
Do not merge fines, investigations, complaints, and bill disputes.
Change structured data before changing company watch cards.
Keep the headline useful and put depth behind links or panels.
Source tools
Last checked: 1 June 2026. This page should be reviewed whenever new company performance data or regulatory findings are added.